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Customer Support Officer

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Early Applicant
  • 5 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Chandigarh, India
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Job Description

Functions:

  • Efficiently handling inbound and outbound calls and transferring them to the relevant agentor department as per telecalling script.
  • Communicating with them through various Omnichannel channels, including email, social media, phone or SMS
  • Assisting them if they are facing a problem and troubleshooting it.
  • Ensuring the customer has a positive experience with the company.
  • Fostering a healthy relationship between the client and the customer.
  • Communicating right information and making them satisfy with the query.

More Info

Industry:Other

Function:Business Support and Management

Job Type:Permanent Job

Skills Required

Inbound
omnichannel
Outbound
Telecalling
Troubleshooting
Sms
Information
social media
Client
Email
Query
Script

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Date Posted: 20/06/2024

Job ID: 82424747

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