Customer Support Intern

Company Description

Shoopy is a technology platform that helps local retailers easily manage their shops, including tasks such as invoicing, billing, and inventory management. By providing local retail businesses with technology advantages, Shoopy enables them to compete with online e-commerce giants.

Role Description

This is a remote internship role for a Customer Support Intern at Shoopy. The Customer Support Executive will be responsible for providing online support to customers, addressing their inquiries and concerns, and ensuring customer satisfaction.

Qualifications

• Ideal experience is 0-1 year
• You must be knowing one of the languages Tamil, Telugu, or Kannada
• Detail-oriented and problem-solving abilities
• Previous customer service experience is a plus
• Knowledge of retail industry practices is beneficial

Benefits and Opportunities

1. Certificates: Interns will receive certificates upon successful completion of the internship.
2. Stipend: Interns will receive a stipend ranging from INR 8,000 to 12,000.
3. Work Culture: Shoopy promotes a positive and inclusive work environment.
4. Learning Opportunities: Interns will gain hands-on experience in customer support and retail industry practices.
5. Permanent Employment: High-performing interns may be considered for permanent employment opportunities.