Job Title: Customer Care Executive - International Voice Process*
Company: Allstate
Location: Bangalore, Vurthur
Salary:
- Fresher: 3 LPA (In-hand 19,600 per month)
- Experienced:
5 LPA to 5 LPA
Shifts:
- US Shifts
- 5 days rotational shift + 2 days rotational split off
Benefits:
- Both way cab facility
Job Description:
Allstate, a global leader in insurance services, is seeking dynamic individuals to join our team as Customer Care Executives for our International Voice Process in Bangalore, Vurthur. This role offers an excellent opportunity for both freshers and experienced candidates to grow their careers in a supportive and professional environment.
Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner.
- Provide exceptional customer service and resolve customer queries and issues.
- Maintain a high level of customer satisfaction and adhere to service level agreements.
- Ensure accurate and timely documentation of customer interactions.
Requirements:
- Excellent communication skills in English (both verbal and written).
- Ability to work in US shifts as per rotational schedule.
- For experienced candidates, prior experience in customer service or international voice process is preferred.
- Freshers with a passion for customer service are encouraged to apply.
Benefits:
- Competitive salary and incentives.
- Comprehensive training programs to enhance skills and career development.
- Both way cab facility for easy commute.
If you are looking to kick-start your career in customer service with a globally recognized company, apply now and be part of the Allstate team!
Note: This position is based in Bangalore, Vurthur. Only candidates willing to work in US shifts should apply.
