Designation: Customer Support.
Process: Titanium Voice Black
Roles And Responsibilities
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Skills Required
- Should be good in communication both in Verbal Communication
- Self-motivated
- Sound Knowledge of English and Hindi , south regional skills added advantage.
- Excel Knowledge will be an added advantages.
Language Required: English + Hindi/ Malayalam /Marathi/Gujarathi/Tamil
Work Days: 5 days Working 2 Rotational Week off.
Location: Kudul Gate