Responsibilities- Understanding the products and services provided by the company.
Supporting the customer through phone calls.- Resolving customer complaints and queries.
Providing detailed information to customers.
- Offering exceptional customer service and satisfaction.
Following up with customers for any further information.- Taking feedback from the customers.
Negotiating the terms and conditions with the customer.
- Maintaining a healthy relationship with the clients.
Adhering to the company's rules and regulations.
12th Grade or Bachelor's degree- 0-6 months years of experience working as a Customer Support Executive or a similar position in the Customer Service department.
Good knowledge of managing the performance of the team.
- Exceptional verbal and written communication skills.
Good problem-solving abilities.- A customer-oriented individual.
Outstanding interpersonal and organizational skills.
- Excellent phone etiquette and active listening abilities.
A quick learner and exceptional ability to make decisions.
Languages
English, Hindi, Tamil, Telugu, Malayalam
Job Type: Full-time
Pay: Up to 216,- 00 per year
Benefits: - Health insurance
Schedule:
Education:
Higher Secondary(12th Pass) (Preferred)
