We are hiring!!!
Designation : Customer Support Executive - WFH
Process : Customer support - voice
Industry Type : BPO
Qualification : Graduates only
Experience : Fresher to 6 months experience
Salary: 14K to 17K
Excellent communication skills . Must be fluent in both English and Tamil (spoken)
Only Graduates can apply
BPO experience will be preferred
Work window: 9 hours, 6 days working. 24x7 operations
6 days a week
Should have their own laptop and WIFI connection
People looking for customer care specialist, customer support representative, customer relations representative, call center representative, BPO executive, front desk agent, guest service agent, customer service manager, senior customer service representative, customer care manager, customer service team lead, international tech support representative, international voice process, product support, customer care executive, night shift, receptionist, customer service executive, customer support executive, international bpo, US shift, UK shift jobs can also apply.
Core i5 gen 7 or above
8GB RAM
genuine windows 10 or 11 with latest service pack; fixes/patch management to be carried out by partner on these end-points at regular intervals (virus definition updates, windows updates as the examples)
Camera availability is must
>=20Mbps internet connection (broadband connection is most preferred and mobile hotspot is not allowed)
Genuine/Full version of Endpoint protection on the system
Compatible USB headsets for WFH users
UPS is mandatory
EDR installation is a must
- Roles and Responsibilities :
The customer support representatives will answer daily customer correspondence through voice methods.
These call center representatives provide order assistance and product information in an efficient and professional manner.
Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch
Provide accurate, valid, and complete information by using the right resources within the company.
Handle Customer Complaints and Escalations.
Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
Go the extra mile to engage with Customer Requirements
Interested candidates can contact HR - 7358756477
Job Type: Full-time
Pay: 13,
- 00 - 17,000.00 per month
Jadwal: - Rotational shift
Tunjangan:
Provident Fund
Upah Tambahan: Yearly bonus
Education:
Experience:
- Customer service: 1 year (Required)
Language:
Work Location: In person
+91 7358756477
