Ubuy facilitates cross border eCommerce internationally. Cross borders virtually with Ubuy and shop within a variety of products exclusively from our worldwide markets. Exclusive and unattainable variety of products are only available at our website and delivered securely within 5-6 working days. Explore the variety of products from different worldwide markets such as the United States, United Kingdom, Hong Kong, China, Korea, and Japan with our unique search engine where it is guaranteed you will find what you've been looking for. Specialized for the ease of your comfort localized payment methods are available and securely attained. Our unique search engine is made to search more than millions of products just to guarantee that one product you have been looking for is found. Shop and enjoy our website and application available on App store and Google Play all at the least expense and comfort of your home. Ubuy Core Values: As we grew, it became more important to state and define our core values, in which we develop our brand and business strategy. These are our values that we live by: Deliver the Supercalifragilisticexpialidocious Philosophy. Drive Change Be Creative Be Passionate Pursue Growth Do More With Less Customer Service Isn't Just A Department!
The Role
You Will Be Responsible For
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You possess strong analytical skills and are comfortable dealing with numerical data
- You pay strong attention to detail and deliver work that is of a high standard
What's on Offer
- Opportunity within a company with a solid track record of performance
- Join a market leader within Consumer Internet / D2C
- Work alongside & learn from best in class talent
