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The Woodenstreet Furniture's Pvt.Ltd.

Customer Support Executive

The Woodenstreet Furniture's Pvt.Ltd.
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 1-3 Years
Udaipur, India
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Job Description

  • Support & provide customer service via phone calls & chats.

  • Effectively dealing with customers & identify and assessing customers needs to achieve satisfaction

  • Taking care of after-sales services

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Job Type: Full-time

    Schedule:
  • Rotational shift


Education:
  • Higher Secondary(12th Pass) (Preferred)

Experience:
  • total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:
  • Hindi (Preferred)

 English (Preferred)

Work Location: In person

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

customer service
Chat
communication
Sales

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Date Posted: 23/10/2024

Job ID: 97573111

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