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Syscon Infotech

Customer Support Executive

Early Applicant
  • 4 months ago
  • Be among the first 50 applicants

Job Description

Syscon Infotech is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey.
  1. Managing a team of representatives offering customer support.
  2. Overseeing the customer service process.
  3. Resolving customer complaints brought to your attention.
  4. Creating policies and procedures.
  5. Planning the training and standardization of service delivery.
  6. Selecting and hiring new staff.
  7. Monitoring the work of individual representatives and of the team.
  8. Conducting quality assurance surveys with customers and providing feedback to the staff.
  9. Possessing excellent product knowledge to enhance customer support.
  10. Maintaining a pleasant working environment for your team

More Info

Date Posted: 12/07/2024

Job ID: 84262083

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