Customer Support Executive

contact- 9530092844

Description

We are looking for a skilled and motivated Customer Support Executive to join our team. The ideal candidate will have 0-4 years of experience in customer support, excellent communication skills, and the ability to work well in a team environment.

Responsibilities

• Responding to customer inquiries via phone, email, and chat
• Providing accurate and timely information to customers
• Resolving customer complaints and issues
• Maintaining customer records and updating information as needed
• Collaborating with other teams to ensure customer satisfaction

Skills and Qualifications

• Bachelor's degree in any field
• 0-4 years of experience in customer support
• Excellent communication skills
• Ability to work well in a team environment
• Strong problem-solving skills
• Proficiency in using customer support software and tools
• Familiarity with CRM software
• Ability to work in a fast-paced environment
• Fluent in English and Hindi