Skills:
fluent english, query resolving, Customer Relationship Management (CRM), Teamwork, Presentation Skills, Communication,
Experience: 0-1 year
- Qualification : Graduate with any field
- Work Location : Surat, India (on site)
Description
- Fluent in English verbal and written communication
- Client and audience query handling
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Providing detailed information to customers
- Prompt response over Product Chat box
- Co-ordination with Technical team
- Offering exceptional customer service and satisfaction
- Taking feedback from the customers
- Maintaining a healthy relationship with the clients
- chance to gain experience with an IT company
