Customer Support Executive

Description

We are looking for a highly motivated Customer Support Executive to join our team. The ideal candidate should have 0-1 years of experience in the job market context of India, and possess excellent communication and problem-solving skills.

Responsibilities

• Provide exceptional customer support to clients via phone, email, and chat
• Respond promptly to customer inquiries and resolve any issues in a timely manner
• Maintain accurate records of customer interactions and transactions
• Stay up-to-date with product knowledge and company policies
• Work collaboratively with cross-functional teams to ensure customer satisfaction

Skills and Qualifications

• Bachelor's degree in any field
• 0-1 years of experience in customer support or a related field
• Excellent written and verbal communication skills in English and Hindi
• Strong problem-solving and critical-thinking abilities
• Ability to work well in a fast-paced environment
• Good organizational and time-management skills
• Proficient in Microsoft Office and other relevant software