Skills:
Communication skills, Excel, Email processing, Chat pro, Data entry, Customer support, Voice process, Non-voice process,
Company Overview
Info HR Solutions is a team of HR experts dedicated to providing tailored solutions for unique workforce needs. Website: www.infohr-solutions.com. Headquarters in Chennai. Business Consulting and Services industry.
Job Overview
Customer Support Executive role with Info HR Solutions - Your Trusted HR Partner. Full-Time position in Bangalore Rural, Bangalore Urban, Bangalore, Chennai, Chengam. Salary range: Not specified. 2-10 employees at Info HR Solutions
Qualifications And Skills
- Excellent communication skills to interact with customers effectively
- Proficiency in Excel for data entry and analysis
- Experience in email processing and chat support
- Strong knowledge of customer support principles and practices
- Ability to handle high-volume data entry tasks
- Positive attitude and willingness to learn and grow in a fast-paced environment
Roles And Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer queries and issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate team members
- Assist in creating and updating customer support documentation
