The customer support representatives will answer daily customer correspondence through voice methods.
These call center representatives provide order assistance and product information in an efficient and professional manner.
Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch
Provide accurate, valid, and complete information by using the right resources within the company.
Handle Customer Complaints and Escalations.
Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
Go the extra mile to engage with Customer Requirements
Who all can apply
Excellent communication skills . Must be fluent in both English and Hindi (spoken)
Graduates with minimum 1 year experience can apply
BPO experience will be preferred
Work window: 9 hours, 6 days working. 24x7 operations
6 days a week
Should have their own laptop and WIFI connection
People looking for customer care specialist, customer support representative, customer relations representative, call center representative, BPO executive, front desk agent, guest service agent, customer service manager, senior customer service representative, customer care manager, customer service team lead, international tech support representative, international voice process, product support, customer care executive, night shift, receptionist, customer service executive, customer support executive, international bpo, US shift, UK shift jobs can also apply
System Requirement-
Core i5 gen 7 or above
8GB RAM
genuine windows 10 or 11 with latest service pack; fixes/patch management to be carried out by partner on these end-points at regular intervals (virus definition updates, windows updates as the examples)
Camera availability is must
=20Mbps internet connection (broadband connection is most preferred and mobile hotspot is not allowed)
Genuine/Full version of Endpoint protection on the system
Compatible USB headsets for WFH users
UPS is mandatory
EDR installation is a must
Perks And Benefits
Salary : 17k to 19k CTC
Interested candidates can contact to HR Kavya-9884225545 for interview schedules.
