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Drimlite

Customer Support Executive

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Position: Customer Support Executive
  • Location: Gurugram, Haryana 122016
  • Salary: 29000 CTC
  • Shift: 24/7, Majority Night Shift as per US hours / 5 Days working
  • Facility: Cab Services are available / 1 time Meal for candidates
  • Responsibilities:

  • Handling customer queries regarding the electric vehicle process for the US market.

  • Providing excellent customer support through verbal and written communication in B2 or C1 US English.

  • Typing speed of 35 WPM with 90% accuracy.

  • Ensuring customer satisfaction by resolving issues promptly and professionally.

  • Utilizing experience in BPO, particularly in an international process, to effectively address customer needs.

  • Welcoming both experienced candidates with BPO background and freshers, offering training and support as needed.
  • Qualifications:
Graduation degree.
  • Experience in BPO preferred, particularly in an international process. However, freshers with a strong skillset are also encouraged to apply.

Job Types: Full-time, Permanent

Pay: 25,000.00 - 29,000.00 per month

Benefits:
  • Food provided
Schedule:
  • Day shift
Monday to Friday
  • Night shift
Rotational shift
  • US shift


Education:
  • Bachelor's (Preferred)

Experience:
  • total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

Language:
  • Hindi (Preferred)
* English (Preferred)

Work Location: In person

More Info

Industry:Other

Function:BPO

Job Type:Permanent Job

Skills Required

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Date Posted: 20/10/2024

Job ID: 97151557

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