Customer Support Executive

Job Title: Customer Support Executive

• Position Type: Full-time

• Shift: 9:00 AM to 6:00 PM IST, 6 Days working

• Salary:

Russian Language: 58,500 CTC

• Arabic Language: 64,600 CTC

• Responsibilities:

Respond to customer inquiries promptly and professionally via phone, email, and chat.

• Provide accurate information about our products, services, and processes in the respective language.

Assist customers with troubleshooting, complaints, and issue resolution.

• Collaborate with team members to ensure consistent service delivery.

Maintain detailed records of customer interactions and transactions.

• Stay updated on industry trends and company policies.

• Requirements:

Excellent communication skills in B2 level US English.

• Proficiency in Russian or Arabic languages.

Typing speed: 35 WPM, 90% accuracy.

• Graduation degree from any field preferred.

Experience in BPO, particularly in an international process, is preferred.

• Freshers with exceptional communication skills and language proficiency are welcome to apply.

Job Types: Full-time, Permanent, Fresher

Pay: 58,

• 00 - 64,600.00 per month
  
  Benefits:
• Food provided

Schedule:

• Day shift

Morning shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)

* English (Preferred)

Work Location: In person