Responding Promptly
: Handling customer inquiries via phone, email, and social media.Understanding Needs
: Providing appropriate solutions and attention based on customer needs.Recording Interactions: Keeping records of interactions, inquiries, complaints, and actions taken.
- Collaborating Internally: Escalating unresolved issues to designated teams for investigation.
Product Knowledge
: Learning about products/services and ensuring up-to-date knowledge.Ensuring Satisfaction*: Providing professional customer support and ensuring customer satisfaction.
Job Types: Full-time, Fresher
Benefits:
Schedule:
Education:
- Higher Secondary(12th Pass) (Required)
Language:
Location:
- Pimpri-Chinchwad, Maharashtra (Required)
Work Location: In person
