Customer Support Executive (Investigation Specialist)
Location: Pune
# of positions: 8
Job Responsibilities:
- Extensive web search, public registry, Company website etc of UAE region,
- Collecting and entering data on COS, verifying documents, and delivering reports to the clients.
- Responsibility to manage new projects for specific clients and deliver the reports.
- Preparation of financial statements and assessment of company's financial strength. Responsible for handling client queries and emails.
- Making sure to deliver quality reports within TAT.
- Outbound calls to UAE customers/companies to collect data for Business Information Reports.
Qualifications:
- Graduate/Postgraduate in Commerce stream.
- 0 to 2 years experience of working in a multinational BPO / KPO units
- Must have worked in an international functional team.
Desired Skills:
- Communication Excellent communication: Speaking, Reading & Writing.
- Experience in Microsoft Office tools (Word, Excel)
- Intermediate knowledge in financial information of a company
- Customer obsession.
- Results driven.