Customer Support Executive

Description

We are looking for a highly motivated and energetic Customer Support Executive to join our team. The ideal candidate should have 0-1 years of experience in customer support roles and should be able to handle customer queries and complaints with utmost professionalism.

Responsibilities

• Responding to customer queries and resolving their issues in a timely manner
• Handling complaints and ensuring customer satisfaction
• Providing product and service information to customers
• Maintaining a high level of customer service
• Ensuring customer feedback is communicated to the appropriate teams
• Performing other duties as assigned

Skills and Qualifications

• Bachelor's degree in any discipline
• 0-1 years of experience in customer support or related field
• Excellent communication skills, both written and verbal
• Ability to handle multiple tasks and prioritize work effectively
• Good problem-solving skills
• Strong attention to detail
• Fluent in English and Hindi