Customer Support Executive

Company name confidential

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3 days ago
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Exp: 0-1 Years

1 - 1.5 LPA

Full time

Bhopal

Customer Service

Job Description

Job Title: Customer Support Associate

Role Overview:

As a Customer Support Specialist , you will be the first point of contact for our customers. You'll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. This role is perfect for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.

Key Responsibilities:

Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.

Maintain a high standard of service quality, adhering to Agoda's customer service guidelines.

Communicate effectively with customers, ensuring a positive and helpful interaction.

Shift Time & Week Off :

8 AM - 5 PM

5 PM - 2 AM

Transport Facility: -Drop facility available.

What We Offer:

Competitive salary and Performance Incentives.

Opportunities for career growth and development.

A supportive and dynamic work environment.

Flight tickets after completing 6 months.

Education

Master in Computer Application (M.C.A), PGP, Master of Public Administration (MPA), Bachelor of Business Administration (B.B.A), Master of Library & Information Science (MLIS), Post Graduate Diploma in Computer Applications (PGDCA), PGDM, Post Graduate Programme in Management for Executives (PGPX), Doctor of Business Administration (DBA), Bachelor Of Computer Application (B.C.A)