Customer Support Engineer

Customer Support Engineer is one who is responsible for handle equipments AMC, Repairing & Calibration services.

Installation & Commissioning

Provide on-site installation & commissioning of instruments & A.M.C. visit.

Perform In house & onsite trouble shooting, service & repairs within the scheduled timeline.

Perform instruments Calibration as per respective standard procedure within scheduled timeline.

Perform inspection of material, accessories, spares, and equipments on receipt

Enquiry Management

Generate enquiries

Timely and professionally handle field service calls

Resolving issues arising from field service visits

Reporting

Submit respective reports within the scheduled timeline to Team Leader

Co-ordinate with the internal work teams such as Accounts, Admin etc.,

Maintain documentation as required.

Qualification:

• Diploma/BE Electronics/Instrumentation
• Experience in Electronics servicing