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Chetana Rajiv Asekar ( Proprietor Of Subhadra Jobs Consultancy )

Customer Support

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  • Posted 24 days ago
  • Over 300 applicants
0-2 Years
INR 0.5 - 1.5 LPA

Customer Service

Job Description

Description

We are seeking a customer support representative with 0-2 years of experience to join our team. The ideal candidate must have excellent communication skills and be able to handle customer inquiries and complaints with tact and professionalism. A customer-oriented mindset and the ability to work in a fast-paced environment are a must.

Responsibilities

  • Responding to customer inquiries via phone, email, and chat
  • Resolving customer complaints and issues
  • Providing information about products and services
  • Processing orders and returns
  • Maintaining customer databases and records
  • Collaborating with other team members to improve customer service

Skills and Qualifications

  • Bachelor's degree in any field
  • Excellent communication skills in English and Hindi
  • Experience using customer service software, such as Zendesk or Freshdesk
  • Familiarity with social media platforms and their use in customer service
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills
  • Availability to work flexible hours, including weekends and holidays

Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music

Date Posted: 14/09/2024

Job ID: 93017243

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Subhadra Jobs Consultancy

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