Customer Support

Description

We are looking for a Customer Support executive to join our team and provide outstanding support to our customers. The ideal candidate should have 0-1 years of experience in a customer service role and be able to handle customer queries and complaints with patience and professionalism. The candidate should have excellent communication skills and be comfortable working in a fast-paced environment.

Responsibilities

• Responding to customer queries and complaints via phone, email, and social media
• Providing product and service information to customers
• Identifying and escalating issues to the appropriate team members
• Maintaining customer records by updating account information
• Handling customer complaints with patience and professionalism
• Processing orders, forms, applications, and requests
• Following up with customers to ensure their issues have been resolved
• Providing feedback to the management team to improve customer experience

Skills and Qualifications

• 0-1 years of experience in a customer service role
• Excellent communication skills, english with any reoginal language
• Ability to work in a fast-paced environment
• Good problem-solving skills
• Ability to multitask and prioritize tasks effectively
• Ability to work in a team environment
• 12th pass/Graduate both can apply