Customer Support

Description

We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients while resolving inquiries and issues in a timely and professional manner.

Responsibilities

• Resolve customer inquiries and issues via phone, email, and chat
• Provide exceptional customer service to all clients
• Research and resolve customer issues using available resources
• Maintain customer records and update account information as needed
• Collaborate with team members to improve overall customer satisfaction

Skills and Qualifications

• 0-2 years of experience in customer support or related field
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills
• Proficient in Microsoft Office and customer service software
• High school diploma or equivalent; associate's or bachelor's degree preferred