Skills:
Chat, Working Experience, Communication, Phone Etiquette, Skilled Multi-tasker, Etiquette, Data Entry, Interpersonal Skills,
Company Overview
Bolster Legal is a leading provider of virtual paralegal services and on-demand litigation support to law firms and solo attorneys in the US. We offer high-quality legal support services at affordable prices, utilizing a team of qualified professionals and advanced technology. Our services include client intake management, virtual paralegal services, litigation support, medical record retrieval, deposition summaries, legal research, e-discovery, finance, IT services, and digital marketing solutions.
Job Overview
We are seeking a Customer Service Representative to join our team at Bolster Legal. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Bangalore Urban, Karnataka, India.
Qualifications And Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving skills
- Attention to detail and accuracy
- Good computer literacy, including proficiency in data entry
- Ability to multitask and prioritize workload
- Previous experience in customer service is a plus, but not required
- Fresher: Less than 1 year years of experience
- Residence located in Bangalore Urban, Karnataka, India
- Employment type: Full-Time
- Skills: Chat, Working Experience, Etiquette, Data Entry
Roles and Responsibilities
- Provide excellent and timely customer service to clients via chat, email, and phone
- Address client inquiries and resolve any issues or complaints in a professional and efficient manner
- Maintain a high level of product knowledge to effectively assist clients
- Handle data entry tasks accurately and efficiently
- Collaborate with other team members and departments to ensure customer satisfaction
- Follow company policies and procedures
- Achieve and exceed departmental targets and goals
- Maintain a positive and professional attitude at all times
