We are urgently looking for talented customer support individuals to help with our expanding customer base and enhancing customer experience.
Interested candidates can drop their updated copy of resume at [Confidential Information].
- Work Location - Koramangala, Bangalore.
- Working Mode - Work from office (6 days). Probation of work from home is not available
- Work timing 9.30AM to 6.30PM (Monday to Saturday)
- Salary: Rs. 17,000 to Rs. 18,000 take home/month
- Candidates preferred staying in Bangalore.
Roles & Responsibilities
- Answer to the calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Focusing on customer satisfaction.
Eligibility
- 0 to 6 months of work experience in customer service.
- Any bachelor's degree.
- Excellent written and verbal communication skill.
- Ability to work with a team and must be comfortable in a high-volume environment.
- Immediate joiners preferred.
- Must have good knowledge on MS Office Suit.
- Preferred languages: English, Hindi and any additional regional language.
