Respond to customer inquiries and provide accurate information regarding our products and services.- Handle customer complaints and troubleshoot problems in a professional manner.
Escalate issues to the appropriate departments when necessary.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.- Keep accurate records of customer interactions and transactions.
Follow communication procedures, guidelines, and policies.
- Go the extra mile to engage customers and exceed their expectations.
Provide feedback on the efficiency of the customer service process.
Job Type: Full-time
Pay: 12,- 00 - 16,000.00 per month
Jadwal: - Rotational shift
Education:- Higher Secondary(12th Pass) (Preferred)
Experience:- total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Work Location: In person
