Job Title: Customer Support Representative (Adobe AM)
Process Name: Adobe AM
Process Type: Non-Technical
Process Mode: Voice
Location: Work from Office
Salary Bracket:
- For Freshers (Minimum 6 Months of Calling Experience):
- CTC: 28,000
- In-Hand Salary (Training Period): 23,500 + 2,000 PLI
- Post-Training Salary: 23,500 + 2,000 PLI + Other Incentives
- With Minimum 1 Year of Non-Technical BPO Experience:
- CTC: 31,000
- In-Hand Salary: 26,500 + 2,000 PLI + Other Incentives
- With Minimum 1 Year of Technical BPO Experience and Minimum 25,000 Last In-Hand Salary:
- CTC: 35,500
- In-Hand Salary (Training Period): 30,500 + 2,000 PLI
- Post-Training Salary: 30,500 + 2,000 PLI + Other Incentives
Job Description:
We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Representatives for Adobe AM. In this role, you will provide voice-based customer support, helping Adobe customers with their inquiries and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle customer inquiries and issues via voice support, ensuring timely and effective resolution.
- Maintain a deep understanding of Adobe products and services to assist customers efficiently.
- Collaborate with team members to enhance the overall customer service experience.
- Uphold a professional and positive attitude in all customer interactions.
What We Offer:
- Competitive salary packages with performance-linked incentives starting from the first month.
- In-hand salary tailored to experience, ranging from 23,500 to 30,500, with additional incentives post-training.
- A supportive work environment with opportunities for professional growth.
- A 5-day working week with 24/7 rotational shifts for a balanced work-life schedule.
- Cab facility available within the hiring zone for convenient commuting.
Requirements:
- Education: Graduation is mandatory.
- Experience:
- Freshers: Minimum 6 months of calling experience.
- Experienced: At least 1 year of BPO experience, either non-technical or technical.
- Skills:
- Excellent verbal communication skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in rotational shifts.
Additional Information:
- Cab Facility: Yes (within the hiring zone)
- Meal: No
- Work Mode: Work from Office
If you're ready to grow your career with a leading global brand and deliver top-notch customer support, we invite you to apply!
Call
Hr Mahesh - 7232805243 ( Call/WhatsApp )
