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Job description
Process Kotak Securities Blended process
Designation Customer Support Associate
Criteria Minimum 6 months of experience in Customer Service in BPO/ BFSI domain
Candidate should have experience in Voice/ chat/ email
Qualification Any Graduate/ Any Postgraduate
Key Skills Ability to handle customers
Excellent in English communication
Ability to work in Rotational shifts
Ability to handle inbound calls
Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music
Role:Telesales Executive, Customer Service Executive (Voice)
Industry:Banking
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
Date Posted: 24/10/2024
Job ID: 97796419
ExcelTech is a leading IT consulting company that specializes in delivering innovative technology solutions to help businesses enhance their performance and efficiency. With a team of experienced professionals, ExcelTech offers a wide range of services, including software development, cloud computing, cybersecurity, data analytics, and IT infrastructure management. The company is committed to understanding clients' unique challenges and providing tailored strategies that drive digital transformation, improve operational workflows, and achieve long-term business goals. ExcelTech is dedicated to delivering exceptional results with a customer-centric approach, ensuring that businesses remain competitive in today's rapidly evolving technological landscape.