Client Onboarding: Efficiently onboard new clients, setting clear expectations and ensuring they understand the processes and benefits of working with Qubit Capital.
Ensuring completeness in data room and system integrations in a time bound manner from the client.
Relationship Management: Build and maintain strong, long-lasting client relationships. Act as the primary point of contact and manage clients needs and expectations.
Issue Resolution: Address and resolve client issues effectively and in a timely manner. Ensure client satisfaction through continuous support and proactive communication.
Feedback Collection: Regularly collect client feedback to improve services and collaboration. Utilize this feedback to enhance overall customer satisfaction.
Performance Monitoring: Track and analyze clients progress and engagement to ensure they are receiving the full benefits of our services. Identify areas for improvement and recommend solutions.
Collaboration with Teams: Work closely with the Fundraising, Sales, and Marketing teams to relay client insights that can help refine strategies and improve service offerings
