Position: Customer Successor
Experience: Minimum 1-2 Years
Salary: 15,000 - 30,000 per month
Techimply is a leading data-driven platform revolutionizing the way businesses discover and connect with top-tier Business Software and IT consulting firms. Our mission is to streamline the decision-making process and drive successful partnerships.
As a Customer Successor at Techimply, you'll play a crucial role in ensuring the ongoing satisfaction and success of our existing clients. You'll act as a dedicated point of contact, providing exceptional support and guidance throughout the customer lifecycle.
Build and maintain strong relationships with assigned clients.
- Oversee the onboarding process for new clients.
Provide timely and effective support to clients.- Manage and grow customer accounts.
Develop and execute customer success plans.
- Gather and analyze customer feedback.
Leverage data insights to measure customer satisfaction, identify trends, and optimize customer success strategies.
Strong customer service orientation and a passion for helping clients succeed.- Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
- Ability to manage multiple projects and prioritize tasks effectively.
Familiarity with customer relationship management (CRM) software.- A proactive and results-oriented approach.
Job Types: Full-time, Permanent, Fresher
Pay: From 15,- 00 per month
Schedule: - Day shift
Fixed shift
Experience:
- total work: 1 year (Preferred)
Work Location: In person
+91 7016442478
