Customer Success Specialist

Position Description: To be the key point of contact between the campaign delivery and sales teams while leading the account management of the accounts allocated.

Primary Responsibilities:

• Ensure campaign deliveries align with advertiser agreements: Manage campaign budgets effectively
• Monitor & collaborate with the campaign delivery team to meet advertiser KPIs and for smooth operations and optimizations
• Generate and share reports and insights with sales teams/advertisers for cross and upsell opportunities
• Conduct client meetings to review performance and align on KPIs
• Implement retention efforts to control churn rates quarterly
• Collaborate with marketing and sales teams on client case studies and testimonials

Required Skills:

• Minimum Bachelor's degree with an experience of 1-5 years
• Excellent command of MS- Office
• Well-versed communication skills
• Exposure to similar roles and experience.
• Ability to understand and analyze data

Work Environment Details:

About Affle

Affle is a global technology company with a proprietary consumer intelligence platform that delivers consumer recommendations and conversions through relevant Mobile Advertising. The platform aims to enhance returns on marketing investment through contextual mobile ads and also by reducing digital ad fraud. Affle powers unique and integrated consumer journeys for marketers to drive high ROI, measurable outcome-led advertising across global connected devices. Some of Affle's leading platforms include - Appnext, Jampp, MAAS, mDMP, mediasmart, mTraction Enterprise, RevX and Vizury.

Affle (India) Limited successfully completed its IPO in India and now trades on the stock exchanges (BSE: 542752 & NSE: AFFLE). Affle Holdings is the Singapore based promoter for Affle (India) Limited, and its investors include Microsoft, Bennett Coleman & Company (BCCL) amongst others.

For more information visit www.affle.com

About Newton:

Scale the Impact of Apple Search Ads Campaigns with Newton: Performance-focused Apple Search Ads management platform, powered by data intelligence and in-depth expertise to deliver business growth. Newton is crafted for targeting and optimizing your Apple Search Ads user acquisition campaign for bottom-of-funnel campaign goals - app installs, user activation, product purchases, and more. Utilizing AI-powered keyword suggestions, market insights, automated bid optimization, comprehensive funnel analytics, and dedicated client support, brands can improve visibility and expand the market share of their iOS app with Apple Search Ads. This results in acquiring new customers and driving business growth with an impressive ROI from your mobile advertising efforts.

For more information visit https://newtonco.ai/