Customer Success Specialist

Customer Success Specialist

DemandNXT prides itself on its employees, state-of-the-art infrastructure and matured processes. There is emphasis on the highest level of integrity and honesty. That's why our employees stick with us and partners trust us.

Note:- By applying to this position you will have an opportunity to share your preferred working location from the following: HSR LAYOUT, BANGALORE, KARNATAKA

Minimum Qualifications

• Bachelor's/Master's Degree in Business, Communications or related field
• Experience in Key accounts management is preferred
• Experience in telemarketing and/or inside sales/or post sales/ or customer success
• Excellent written and verbal communication skills
• Interest in sales field 3 5 years experience

Duties and Responsibilities:

1. Maintaining good relationship between existing and new clients.

2. Handling delivery of new sales projects (after sales).

3. Responsible for the delivery the project on real time basis.

4. Handling and addressing all the queries, grievances and Escalation of the clients

5. Co-ordinating and updating the project status to clients and management on real time basis.

Desired Skills and Experience

• Excellent written and verbal communication skills
• US Market experience
• Prepare and analyze sales pipeline reports and dashboards

Timing: 7:00PM 4:00AM US SHIFT (Monday to Friday) WORK FROM OFFICE