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Workassist

Customer Success Manager

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Job Type: Full Time

Role: Fresher/Experienced

Min CTC: 3 LPA

Max CTC: 6 LPA

Experience: 1 to 3 years

Locality: Gurugram

Eligibility: Graduate

Note: This is a requirement for one of the Workassist Hiring Partner

Who are we looking for

Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting-edge technology, performing analyses, updating business rules, presenting results to clients, and answering queries on deliverables. And generating focused insights.

Experience:

  • Min. 1-3 Years of work experience as Associate Customer Success

Requirements:

  • Candidates having exposure to the Cybersecurity industry will be preferred.
  • Experience in working with Advanced Excel and in making powerful presentations will be a plus.
  • We welcome candidates with a range of degrees and backgrounds, though sustained success with a significant volume of analytic and quantitative coursework is required.
  • Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics, or Econometrics will be entertained.

Roles:

  • Understand client business issues, operating business rules, data, and standard operating procedures.
  • Incorporate process changes in response to evolving business needs
  • Operate business processes for clients periodically, to include: configuring business rules, synthesizing data, and performing quality checks
  • Apply quality assurance best practices.
  • Develop a strong understanding of processes, data, tools & technology to effectively articulate and discuss project updates/next steps with clients.
  • Understand, analyze, and provide descriptive answers to client queries resulting from deliverables or business questions.
  • Assist in Marketing Operations for Content Development and email Campaigns, and Analyze traffic using Google Analytics.
  • Assist in making Quantitative and Qualitative Research Reports, both for internal and external purposes.

What You expect from us:

  • Competitive salary
  • Technical coaching to ensure continuous professional growth
  • Awards & recognition for your hard work

Company Description

Workassist is an online recruitment and employment solution platform in India. We provide relevant profiles to employers and jobs to job seekers across different industries and experience levels. With a focus on e-recruitment technology, we quickly adapt to the new normal and assist job seekers with the best opportunities and employers with the best talent worldwide. We work with many recruiters in sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and legal, to help them recruit great emerging talents.

Visit our website for a seamless job search experience.

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you

More Info

Industry:Other

Function:Cybersecurity

Job Type:Permanent Job

Skills Required

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Date Posted: 21/10/2024

Job ID: 97283433

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