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Customer Success Manager

Early Applicant
  • a month ago
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Job Description

Job Description:-

Contact existing/new customer database to generate new opportunities and convert it into to face to face/virtual meeting

Follow up with customers and internal sales team continuously for the status and updates related to case.

Training new team members on company's products and services and on calling pitch.

Prepare a funnel and try to close the deal to achieve the given bottom-line target

Boost the team members to achieve the given meeting/lead target

Conduct interviews and provide feedback to hiring department

Prepare weekly sales report of the bottom-line target achievement

Providing feedback to management regarding potential hires to ensure they are a good

Fit with the company culture and mission

Coordinating with marketing teams to prepare EDMs of existing/ new products and to

post it on different social media platforms.

Setting goals and objectives for each team member and providing regular feedback to help them improve their performance

Increase the customer reach by connecting with them on different professional social media platforms

Attend product training, webinars and events to increase product knowledge.

Required Skills:-

Generate Leads, Upselling, Developing Strategic sales Pitches, Knowledge of sales backup IT security, Hardware,

Software

Total Required Experience 3-5 Years

Educational Qualification:- Graduation.

Notice Period: 15 days

Location:- Juinagar, Navi Mumbai

ONLY FEMALES NEEDED.

Hiring Process 2 Rounds

How many years of total experience do you have Ideal Answer: 3 Do you have experience with Lead Generation Ideal Answer: Yes Do you have experience in Upselling Ideal Answer: Yes Do you have experience in Developing Strategic sales Pitches Ideal Answer: Yes Do you have experience in Knowledge of sales backup IT security, Hardware, Software Ideal Answer: Yes

Job Type: Full-time

Pay: 8,
  • 00 - 53,164.84 per month

    Benefits:
  • Paid sick time
Schedule:
  • Day shift
Supplemental Pay:
  • Performance bonus

Work Location: In person

More Info

Industry:Other

Function:Sales

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97750337

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