Customer Success Manager

Flexi Analyst is a company focused on providing business-quality data and content analysis solutions. Our leadership team brings diverse experience from top companies such as Accenture, Amazon, Flipkart, Apple, and InMobi. We are building the world's largest community of analysts, with a strong emphasis on adding value to our customers.

This is a full-time remote role for a Customer Success Manager. The Customer Success Manager will be responsible for day-to-day tasks such as ensuring customer satisfaction, utilizing analytical skills to understand customer needs, and building and maintaining relationships with customers. This role involves working closely with customers to ensure their retention and providing excellent customer service.

• Strong customer satisfaction and customer retention skills
• Excellent analytical skills
• Proven ability to build and maintain relationships
• Exceptional customer service skills
• Ability to work independently and remotely
• Experience in data analysis or a related field is a plus
• Bachelor's degree in a relevant field