Company DescriptionEzyschooling is a well-established, dynamic community that brings together over 1,000 schools and over 75,000 parents with a common goal of simplifying the search for an ideal educational path. We offer a unique advantage to parents who can apply to multiple schools using a single, streamlined application form. Our platform empowers parents by equipping them with comparative tools to facilitate informed decision making. Our core mission is to digitize admission processes for K-12 schools by eliminating complexities.
- This is a full-time on the road job for a _Customer Success Manager_. You will have to visit various locations to represent company and build relationships with existing and potential clients.
The Customer Success Manager will be tasked with day-to-day management of customer accounts, conducting meetings with them, ensuring high levels of customer satisfaction.
- The Customer Success Manager will also be responsible for customer data, visiting the various customers in Pan India, as required by the company.
Creating and identifying the trends, building and sustaining customer relationships, and delivering excellent customer service.
- Customer satisfaction, retention, and service skills.
Ability to build and maintain strong customer relationships.- Excellent verbal and written communication skills, strong nonverbal communication skills required, good personality and body language.
Experience in the education industry is a plus.
- Bachelor's degree or higher in Business Administration, Marketing, or related field.
Presentation skills are must.
Job Type: Full-time
Benefits: Paid time off
Schedule:
Supplemental Pay:
Yearly bonus
Application Question(s):- Are you able to travel to different locations in India
CTC
Experience:
- total work: 1 year (Required)
Work Location: In person
