Customer Success Intern

Web Systems

Web Systems is an early stage startup with great potential to expand globally. We are fully remote organisation, excited to welcome new teammates to our collaborative environment and high-performance culture. We are building a that platform provides a user-friendly interface and a wide range of pre-built modules and integrations, allowing you users to focus on what matters most - creating innovative software solutions.

What We Value

As a team of continuous learners, we actively seek knowledge, engage with experts, and welcome constructive feedback. We appreciate working with individuals who hold strong, yet flexible, opinions.

Are you eager to tackle larger projects Do you excel at setting and achieving significant goals

This includes adhering to deadlines, maintaining punctuality, and ensuring dependability, which we believe is crucial for smooth team operations.

It demonstrates our empathy towards users, colleagues, and all stakeholders we interact with.

Our founding team is committed to envisioning and contributing to a better future. We believe in actively participating in creating that future.

Very high ownership Ability to thrive in startups with a fast-paced environment and take ownership for working through ambiguity

Roles & Responsibilities

What will you be doing

Guide customers through the onboarding process, ensure they achieve their goals, and foster a long-term relationship.

Relationship-building, sales, and negotiation skills.

Tailor the onboarding experience to meet the specific needs and objectives of each customer.

Full Stack Engineer

• Reach out to potential leads through emails, calls, or social media interactions.
• Conduct calls or meetings to understand the lead's needs, challenges, and goals.
• Match the company's products or services to the lead's specific needs and challenges.
• Clearly articulate the unique value proposition and competitive advantages of the product or service.
• Conduct product demos and presentations to showcase the features and benefits to potential customers.
• Manage the sales process from lead qualification to closing the deal.
• Provide technical expertise and support during the sales process.

Must Have Skills

• Sales accumen
• Strong innovative-thinking (up-to-date with emerging technologies)
• A strong knowledge of discovering customer pain points

Job Details:

Shift: Fixed Shifts

Type: Full-time

Salary: Fixed Stipend