Customer Success Executive

Position- Customer Success Executive

• Location- Jaipur, Ludhiana , Vijyawada

• Qualification- BTech (CS,IT, ECE, Instrumentation and EEE) can be considered

• Experience- 0-2years

• Working - Monday- Saturday

• Roles and Responsibilities

Assist in the end-to-end implementation of the School ERP system for clients.

• Conduct training sessions for teachers, administrative staff, and management to ensure effective use of the ERP system.

Assess usage, gather feedback, and provide ongoing support to the school via online interactions (web and telephonic support)

• Manage client accounts to ensure timely collections and address any billing issues.

Maintain accurate and up-to-date records of all client interactions and activities in the CRM system.

Must Have -

• Strong communication in english

Available to join within 15 days of selection;

• Flexible to travel to client sites near by

Rise to the need of customers to solve business problems

• Keen on a 6 day work week

Job Types: Full-time, Fresher

Pay: Up to 300,

• 00 per year
  
  Benefits:
• Health insurance

Life insurance

• Paid sick time

Schedule:

• Day shift

Fixed shift
Supplemental Pay:

• Performance bonus

Yearly bonus

Application Question(s):

• How Good you are in HTML and Microsoft Office

Are you comfortable with a traveling job

Education:

• Bachelor's (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: In person

Application Deadline: 22/09/2024