Shariwaa is looking for Customer Success Engineer to join our dynamic team and embark on a rewarding career journey
- Provide technical support and assistance to customers using company products.
- Troubleshoot and resolve product issues and inquiries.
- Collaborate with engineering and development teams to address product defects.
- Conduct training sessions and workshops for customers.
- Monitor customer feedback and provide insights to improve product functionality and user experience.
- Prepare and maintain customer support documentation and reports.
- Stay updated on product features and updates.
- Participate in continuous improvement initiatives and team meetings.
