Job Responsibilities:
- Successfully implement projects at the client's end, ensuring timelines and budget requirements are met.
- Ensure a high level of client engagement and success to achieve results.
- Understand clients business needs and strategically help them meet their objectives through the OKR tool.
- Perform research, benchmarking, and analysis for upgrading and adding value to the OKR product.
- Ensure decision-making, business processes, and outcomes are informed by robust evidence.
- Work on the framework of OKR and corporate performance management systems, involving the design and implementation of corporate objectives linked to key results.
- Monitor, track, and deliver as per client requirements by understanding and analyzing those requirements.
- Develop systems, processes, and checklists to implement projects smoothly at the client's end, ensuring consistency and efficiency on an ongoing basis.
- Handle project planning, scheduling, project coordination with the client and development team, application testing, functional and technical documentation, product training, and project closure.
- Provide training to users of the OKR tools.
- Support the sales and marketing team.
- Prepare software user manuals and white papers for the organization.
- Document the work process.
Job Specifications:
Skills & Competencies:
- Excellent analytical, problem-solving, and organizational skills, including time management and the ability to work at a high level with minimal direct supervision.
- Project management or project coordination experience.
- Proven record of implementing large-scale software, OKR, ERP, and CRM solutions.
- Ability to adapt and learn new concepts and work in a fast-paced, dynamic work environment.
- Ability to build relationships and cross-sell to senior executives and at the CXO level.
- Strong logical and result-focused approach, extremely proactive, and highly responsive with great attention to detail.
- Energetic and self-motivated team player with the ability to work in both independent and team environments.
- High-level interpersonal, conflict resolution, and consultation skills.
- Excellent written, presentation, and communication skills.
Desired Technical Skills:
- Comfortable with technologies like PeopleSoft, CRM, ERP, and other large-scale software products.
- Knowledge and/or hands-on experience with performance management tools will be an added advantage.
Position Requirements:
- No hybrid or remote work options. The candidate must be able to work in person at the Madurai location.
