DigitalEdu IT Solutions Pvt. Ltd. is looking for Customer Success Champions to join our dynamic team and embark on a rewarding career journey
- Build and maintain strong relationships with customers, ensuring their success with the product or service.
- Act as a point of contact for customer queries, resolving issues efficiently.
- Provide training and onboarding for new customers to maximize product adoption.
- Monitor customer health and engagement metrics, intervening when necessary.
- Collaborate with sales, marketing, and product teams to communicate customer feedback and suggest improvements.