CUSTOMER SERVICE / TELE SALES

Description

We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service / Tele Sales representative. The ideal candidate will have 0-4 years of experience in the job market context of India, possess excellent communication and interpersonal skills, and be able to handle a high volume of calls and emails in a fast-paced environment.

Responsibilities

• Handle a high volume of inbound and outbound calls and emails from customers
• Provide excellent customer service by addressing customer inquiries, complaints, and issues in a timely and professional manner
• Upsell and cross-sell products and services to customers over the phone
• Ensure customer satisfaction by meeting or exceeding customer expectations
• Maintain accurate and up-to-date customer information and call logs in the company's database
• Meet or exceed monthly sales targets

Skills and Qualifications

• 0-3 years of experience in customer service or tele sales in the job market context of India
• Excellent communication and interpersonal skills
• Ability to handle a high volume of calls and emails in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Proficiency CRM
• Fluent in English and Hindi (additional regional language proficiency is a plus)
• Hsc in any field (preferred)

HIRING for corporate firm

Contact: 9820769867 / 9167125070