Customer Service

Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun.

Job Overview

Full-Time Customer Service role in Jaipur for TechFun Consultant, a management consulting company with a client-centric approach in the world of forex trading. Entry-level position suitable for Fresher with less than 1 year of experience.

Job Description

• Fluent / Excellent Communication Skills
• International Process
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 5 Days Working
• Rotational Shifts
• Salary - 26K To 34K CTC
• Location - Jaipur

Qualifications and Skills

• Excellent communication skills
• Strong problem-solving abilities
• Empathy and patience towards customers
• Adaptability to handle diverse customer needs
• Active listening and understanding of customer requirements
• Effective conflict resolution skills
• Time management for efficient handling of customer queries and concerns

Roles and Responsibilities

• Provide exceptional customer service via phone, email, and chat
• Assist clients with inquiries, issue resolutions, and account management
• Maintain a positive and professional attitude towards customers
• Collaborate with internal teams to ensure customer satisfaction
• Document customer interactions and feedback for continuous improvement