Customer Service Specialist

About the Company

Nibav Home Elevators are powered by the most abundant resource in the world AIR. This modern world transparent self-supporting Elevator is engineered to use AIR pressure for ascending and descending operations. We get all our elevators delivered in a semi-assembled state, this is to reduce our installation time and to maintain the quality of installation. With our vision Now Luxury in Every Home, this elevator is now being manufactured in INDIA in order to sell this luxury home elevator at an affordable price.

Designation - CRM

Location - Palavakkam , Chennai

Language Preferred - Expert in English and Kannada

Experience - Freshers- 4 years

Job Description:

• Building and maintaining relationships with clients and key personnel.
• Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the sales team regarding opportunities for further sales within key clients.
• Escalating and resolving areas of concern as raised by clients.
• Liaising with internal departments to ensure client needs are fulfilled effectively.
• Follow up on customers to ensure they are satisfied with the product/service received.

Key Skills

• Excellent communication skills in English, and Kannada
• Good relationship management and networking skills.
• Pleasing personality with the ability to understand client needs and execute the same.
• Who enjoys working in a highly charged environment.
• Well versed in MS Office- Excel/Word/PowerPoint

If you are interested in this job opportunity, please don't hesitate to reach out to us. You can contact us through one of the following methods:

Email: [Confidential Information]

Phone: 89259 11244