Company Description
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Role Description
This is a full-time on-site role for a Customer Service Specialist at Digisofts Service located in Gautam Buddha Nagar. The Customer Service Specialist will be responsible for providing exceptional customer service, handling inquiries and resolving customer issues. They will work closely with the customer service team to ensure customer satisfaction and contribute to the overall success of the company.
Qualifications
- Excellent communication and interpersonal skills
- Customer-oriented mindset with a strong desire to help and assist customers
- Ability to multitask, prioritize, and manage time effectively
- Problem-solving skills and ability to think on your feet
- Attention to detail and strong organizational skills
- Ability to work well under pressure and handle challenging situations
- Proficiency in using customer service software, databases, and other tools
- Previous experience in customer service or a related role is preferred
- Graduate Candidates Like B. Com. or equivalent or Post Graduates Like M. Com., MBA or equivalent Degrees or diploma holders.
