Company Overview
IndiaFilings is an online platform that helps Entrepreneurs easily obtain their business registration and manage their tax filings at an affordable price. With over 8 offices across India, a user base of over 15 lakh, and being a Preferred Partner of ICICI Bank, DBS Bank, and Kotak Mahindra Bank, IndiaFilings has established itself as a trusted name in the industry.
Job Overview
This Junior level Customer Service Sales role at IndiaFilings is based in Ghansoli, Navi Mumbai. It is a Full-Time position suitable for candidates with 0 to 5 years of experience. Join a team that values communication, problem-solving, empathy, and other key skills.
Qualifications And Skills
- Communication
- Problem-solving
- Empathy
- Patience
- Adaptability
- Conflict resolution
- Time management
- Active listening
Roles And Responsibilities
- Provide excellent customer service to clients through various channels.
- Identify customer needs and offer product solutions to drive company revenue.
- Build relationships with clients, maintain a positive attitude, and ensure customer satisfaction.
- Manage a high volume of incoming calls and emails professionally.
- Collaborate with the sales team to achieve targets and improve overall customer experience.
