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Customer Service Representative

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

1 Customer Service Representative: Online loan Application process
  • Role & Responsibility:

Providing support to customers who need help regarding Loan application process

providing general guidance for the KYC updating

collecting the pending documents who have already applied for loans in the bank portal through online.

Evaluate loan application with their documents like Personal and Business ID documents proof.

Collect all important documents from the client like ITR, PAN and Aadhar details, GST.

Communicate with the customer to Verify given information are right sources of document and update in the tracker.

Before closing the application always discuss with the customer for the final Correction of the file and review it.
  • Requirement

Education- 12th pass/Any Degree

Experience- Fresher/ Telle calling Experience.

Skills-

Strong listening, communicating, and customer service skills.

Knowledge of detail to review and verify documents

Comfortable problem solving while also creating an enjoyable experience for our customers.

Able to document customer service calls efficiently and with detail.

Candidate compulsorily must speak Hindi and English with other languages.

Computer knowledge is a mandatory.

Work from office

Contact- 8296728642

E-mail id- [Confidential Information]

Job Type: Full-time

Benefits:
  • Provident Fund
Schedule:
  • Day shift
Supplemental Pay:
  • Performance bonus

Work Location: In person

More Info

Industry:Other

Function:Banking

Job Type:Permanent Job

Date Posted: 23/10/2024

Job ID: 97589147

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