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VIBRANT STAFFING SOLUTIONS PVT LTD

Customer Service Representative

VIBRANT STAFFING SOLUTIONS PVT LTD
Early Applicant
  • 5 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Mumbai, India
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Job Description

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

More Info

Industry:Other

Function:Sales

Job Type:Permanent Job

Skills Required

Sales
communication
customer service

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Date Posted: 20/06/2024

Job ID: 82488357

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