Customer Service Representative

**We're Hiring! Customer Service Representative at Urbn**

Are you a dynamic leader with a passion for optimizing processes and driving team excellence Urbn is seeking an experienced Customer Service Representative to join our team and lead our dedicated customer support agents.

**Key Responsibilities:**

- **Process Optimization:** Implement robust support processes to enhance efficiency.

- **Team Management:** Lead and inspire a team of dedicated agents.

- **Performance Tracking:** Regularly assess team performance and identify areas for growth.

- **Management Communication:** Share insights and learnings with the leadership team.

**Requirements:**

- A graduate in BCom or similar field.

- Fluent in English and Hindi.

- Proven track record in a similar role.

If you're ready to make a significant impact and be part of a forward-thinking company, we want to hear from you! Apply now or share this opportunity with your network.

Send your resume and a brief cover letter to [Confidential Information] or apply directly through our LinkedIn job posting.

#Hiring #CustomerService #TeamLead #UrbnCareers

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